Shipping policy

Shipping Policy

Last updated: 20 August 2026

Thank you for shopping with Laughing Wear. Our products are made to order, which helps us reduce unnecessary stock and waste.

Order Processing

Most products are produced after your order has been placed. Production and processing times can vary depending on the product, print provider, destination and time of year.

Estimated delivery information may be shown at checkout where available.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where tracking is available.

Shipping Destinations

We currently ship to customers in the United Kingdom and a range of international destinations, including Europe, the United States and Canada.

Available shipping methods, costs and delivery options are calculated at checkout based on your delivery address and the products in your order.

Delivery Times

Delivery times are estimates and are not guaranteed.

Orders may take longer during busy periods, public holidays, severe weather, customs delays or other circumstances outside our control.

Because products may be fulfilled by different production partners, items ordered together may occasionally arrive in separate packages.

Shipping Costs

Shipping charges are calculated and displayed at checkout before payment is completed.

Any promotional free-shipping offers will be subject to the conditions stated at the time of the offer.

Tracking

Where tracking is provided by the carrier, tracking details will be sent to the email address used when placing your order.

Please allow some time after receiving your dispatch confirmation for the tracking system to update.

International Orders, Customs and Import Charges

International orders may be subject to customs duties, import taxes or other local charges depending on the destination country.

Where such charges are not collected at checkout, they are normally the responsibility of the recipient.

Customs procedures may occasionally cause additional delivery delays.

Incorrect Delivery Addresses

Please check your delivery information carefully before completing your order.

If you notice an error in your address, contact us as soon as possible at info@laughingwear.com

Once an order has entered production or has been dispatched, we may not be able to change the delivery address.

Additional charges may apply if an order needs to be reshipped because an incorrect or incomplete address was supplied.

Delayed Orders

If your order has not arrived within the expected delivery period, please first check any tracking information supplied.

If you still need assistance, contact us at info@laughingwear.com with your order number and we will investigate.

Please note that carrier delays can occur and are sometimes outside our direct control.

Lost or Damaged Parcels

If your order arrives damaged, or you believe it has been lost in transit, contact us as soon as possible at info@laughingwear.com

Please include:

your order number
a description of the issue
photographs of damaged packaging and products where applicable

We will work with the relevant fulfilment or delivery provider to resolve the issue.

Orders Marked as Delivered

If tracking shows your parcel as delivered but you cannot locate it, please check with members of your household, neighbours, reception areas and any nominated safe place.

You should also contact the carrier where possible.

If the parcel still cannot be located, contact us at info@laughingwear.com and we will assist where we can.